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HTC Hero Android Phone (Sprint)

Rating

Brand HTC

Color Black

Type Wireless Phone

Release Date 2009-12-28

List Price $599.99

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HTC Sense and Smart Customer Features

The intuitive HTC Sense overlay lets the HTC Hero to be fully customized according to your desires and needs via the seven-panel wide home screen, which can be populated together with customizable widgets this get information to the surface.

The HTC Hero users can effortlessly make and switch between Scenes to reflect different moments or roles in your life, such as work, social, journey and have fun. For example, a work Scene can be effortlessly set up to contain stock updates, work e-mail and calendar; a have fun Scene could have music, weather, and a Twitter feed; or a journey Scene could propose instantaneous access to the local time, weather and maps.

You can silence the HTC Hero by just turning it over. It in addition proposes an complex smart dialer for shortly accessing contacts together with just a few letters or numbers and a dedicated search key this automatically searches for only information important to the existing function. When pressed in the mail application, the search will be for topic inside the mailbox, while a press of the same key from the browser will begin a Google search.

This device in addition proposes the HTC Footprints application, which enables you to chronicle your on-the-go exclusive moments by capturing a digital postcard on their phone. One time captured, Footprints offers the capability to get notes and an audio clip of this favorite restaurant or exclusive situate while identifying its specific setting. In addition to identifying every postcard together with its specific GPS coordinates, Footprints in addition auto-names every postcard together with its general setting or region.

Key Features

Powered by the Android operating system together with deep integration of Google services and access to thousands of apps to customize your phone via the Android Market.
Quick 3G connectivity thanks to Sprint's EV–DO, Rev 0 network
GPS utilizing Sprint Navigation for turn by turn directions, and points of interest searches
3.2-inch touch-enabled screen (320 x 480 pixels, 262K color depth, LED backlighting)
5-megapixel camera together with auto-focus lens
Video capture abilities
Digital audio player lets you to transport music files from a PC or download tunes from the Amazon MP3 Store.
Wi-Fi networking (802.11b/g) for accessing home and corporate networks as well as hotspots while on the go.
Bluetooth 2.0 connectivity together with stereo music streaming (A2DP) abilities as well as hands-free earpieces and car kits.
Memory extension via microSD card slot together with support for optional cards up to 32 GB.
Access to personal and corporate e-mail together with Microsoft Direct Push Technology and HTML support. Send and get email from multiple corporate and personal email accounts. In addition, get wireless email access to popular commercial POP3 and IMAP accounts like AOL, Gmail, and Yahoo!
Instantaneous messaging via popular services counting Windows Exist Messenger, Google Speak, Yahoo Messenger, AOL Instantaneous Messenger.
View documents counting Word, Excel, PowerPoint and PDF on the go to maximize your productivity
Visual Voicemail provides you fast and simple access to just the messages you would like to pay attention to by letting you go directly to a specific message, not including requiring to pay attention to or skip past previous messages.
Airplane mode lets you to pay attention to music while the cellular connectivity is turned off
TTY compatible
Hearing Aid Compatible (HAC) together with a rating of M3 for hearing aids operating in the acoustic mode. This receiver has a HAC rating of T3 for hearing aids operating in the telecoil mode.
3.5mm stereo earpiece jack

Vital Statistics
The HTC Hero weighs 4.5 ounces and measures 4.5 x 2.2 x 0.5 inches. Its 1500 mAh lithium-ion battery is rated at up to 5 hours of speak time. It runs on the 800/1900 CDMA/EV-DO Rev. 0 frequencies.

What's in the Box
HTC Hero receiver, rechargeable battery, charger, 2 GB microSD memory card, USB cable, fast begin guide, customer manual

Sprint Services

Broadband-like 3G network: Supporting the EV-DO Rev. A high-speed data standard, this phone enables you to download and stream high-excellence video, straight onto your phone. Where coverage is available, EV-DO Rev. A connectivity offers average download speeds ranging from 400 to 700 Kbps, together with peak rates up to 2 Mbps.
GPS capable together with Sprint Navigation: This GPS-enabled phone offers optional access to Sprint Navigation for driving directions on your mobile phone--by voice and onscreen. Along the way, turn-by-turn directions will be announced in a clear voice and displayed on your phone. For example, Sprint Navigation will say, "Go 1.2 miles and turn right on Elm Street." As you approach the turn, you will listen to, "Turn right on Elm Street." Sprint Navigation in addition offers proactive traffic alerts together with one click re-routing. And it's simple to locate restaurants, banks, cafes, hotels and extra from over 10 million points of interest across the U.S.
Sprint TV enabled: Together with Sprint TV, you can do your cell phone your always-on source for news, weather, sports and extra. This comprehensive video service combines high-excellence streaming audio and video from channels counting ABC, The Weather Channel, Fox Sports, E!, CNN, The Discovery Channel, and extra.
Stay Sporty together with Sprint: Together with NASCAR Sprint Cup Mobile, instantly connect to the NASCAR information you would like, when you would like it. Follow NASCAR action from practice to race day together with real-time leaderboard and alerts. Get special access to your favorite NASCAR Sprint Cup Series driver together with real-time driver stats, breaking news and extra. Exist in-car audio, race radio, NASCAR on SPEED and other audio/video only available on pick and choose phones. Visit sprint.com/speed for details.
To access, just topic "NASCAR" to 7777 on your Sprint phone or visit the Sprint Digital Lounge to download NASCAR Sprint Cup Mobile (standard topic messaging and data rates apply).
This phone in addition offers access to Sprint Football Exist--free for any phone together with a data plan. You'll be effective to follow all the exist have fun-by-have fun action together with the Exist Strategy Center for together pro and college football games, as well as stay on top of the pro football draft together with a Exist Draft Tracker and in-depth analysis and bios on nearly 500 top prospects. Access by texting "FOOTBALL" to 7777 on the receiver to download Sprint Football Exist from Sprint Digital Lounge (standard topic messaging and data rates apply).

Additional Accessories

Plantronics Voyager 510 Bluetooth Headset [Retail Packaging]

PowerMate Universal Car Charger with 7 Adaptors

Amzer Rubberized Snap On Crystal Hard Case for HTC Hero (Red)

Seidio Inno 1750mAh Extended Life Battery for Use With HTC Touch Pro 2, HTC Hero (Black)

Plantronics Voyager 520/V521 Bluetooth Headset (Blue)

Customer Reviews

Very Slow! Always Freezing! 2010-08-27

By Jamie R. Nelson (Illinois)

I purchased the HTC Hero as my first android phone. I previously have owned both an iPhone and a Blackberry, so I am not new to smart phones.
Here are some things I liked about the Hero:
1. Track ball: I find the trackball makes surfing the internet and going through pictures easier.
2. The call quality: The people on the other end sounded good and they said they had no problems hearing me.
3. Camera: The camera is a 5mp camera and it takes great pictures. Camcorder function also works great.
4. Screen Lock: The screen is not unlocked my enter numbers like most phones, instead you create a pattern that you have to trace to unlock it, I feel it is hard to remember that then a number, making it more secure.
5. Quality of the phone: The phone seemed like a high quality phone, it was heavy but not to heavy.

Things I didn't like about the Hero:
1. Incredibly slow! To open the clock on the home screen it took 10 seconds and to open the weather it took 15 seconds (these are not apps, I'm talking about the default HTC Sense Clock) It doesn't happen all the time but enough to be incredibly annoying.

2. Always Freezing: My phone would always freeze when I tried to type messages, and I would have to enter the same number 5 times (I'm not exaggerating) when trying to place a call because would not register)

3. Android Market: I know it's not fair to compare it to Apple but the market is nothing close to what iPhone has to offer. From what I have found (this may not be true, but from some research on the internet I found it) Android apps can pretty much be made by anyone. So they are a lot of not so great apps on the market. The number of apps related to Marijuana is ridiculous. A lot of the apps that had to be purchased were in Euros, which I found to be strange as well.

4.Email: I have always used yahoo mail. I knew that when I got the phone I had to have a google account to activate it which was no big deal. The problem is that you can not use yahoo mail with the email program that android has, unlike most phones. The email either has to be a gmail account or a pop account. There are 2 ways to solve this: pay yahoo $20/yr to allow pop access to your email or you can download the yahoo mail app (which is free) and have your mail there. It's not a big hassle but still annoying.

Bottom line: To me a phone should be able to make calls and send text messages with out any problems. Since the Hero can not do that, I feel that what ever else it has to offer is worthless. I have found that you can root your phone to make it faster, but I don't like messing with the programming of my phone. I never had to jailbreak my iPhone to get it to cooperate, so I should not have to root the Hero to make it work. It is a fairly simple smart phone, but it's not right for me.

Great phone at a great price! 2010-08-25

By Lou Z (New York)

I purchased my Hero when it first came out almost a year ago. At the time, I thought I wanted the newest Windows Mobile phone since that is what I was used to, or maybe the Palm Pre. When I saw the Hero at the Sprint store I knew this was the phone for me. I have been pleasantly surprised and very happy ever since. The phone is a nice compact size - a benefit in most cases as it slips easily into a pocket. The newer Evo has a much larger screen which makes things easier to see but with a drawback of bulk. I have owned many PDAs and smart phones in the past but this was the first one that I felt worked the way it should. If I had to choose again today I might pick the EVO 4G for the bigger screen, 4G and faster processor, but I don't feel compelled to upgrade right away as I am still happy with the Hero. These two phones seem to be fine choices and at the lower price of the Hero now it is a real bargain. Spint service has been great and just seems to get better. I don't have reception or service issues, the voice quality is excellent and Sprint customer service has been very good (not like the old days of waiting forever for an operator) - plus the price of my plan is so much cheaper than Verizon or ATT. My friends on ATT with their iphones get dropped calls all the time - knowing what they pay for servcie, I just chuckle. Just try making a call at the Javitz convention center with an iPhone - ha. I have not used any cases for my Hero and it has held up great.

great phone, terrible lag. 2010-08-15

By jade cole

i hate being the one to give negative reviews, but my experience with the hero has been a very, very laggy one. yes, being a geek, not only have i used all sorts of task managers and whatnot to keep the phone as clear as possible, i have even flashed some custom ROMS on it. the 528 mhz processor just doesn't cut it. a big issue with the phone is that when trying to type landscape, the delay between hitting the key and the letter appearing is too long to merit use. the portrait keyboard is only slightly less laggy. nearly every aspect of this phone is framed by lag, holding back what is otherwise a beautiful, wonderful android experience. the HTC sense UI is stunning, and android is just wonderful. that being said, don't waste your time and energy on this sub-par device, sprint ahead(see what i did there? lulz ^_^) and pick yourself up an evo or epic that can take advantage of sprint's wonderful high speed (even on 3g) network, with those phones that can handle the wonderful android experience.

Dials in your pocket 2010-08-12

By Neil Bruce Dinces (Rockland NY)

I have this phone about a year. It will dial numbers on its own once you put it in your pocket(even in a case! Touch the screen the wrong way and major units pre loaded on the screen when you got it will disappear. I have an i-touch and so I can compare applications in both. The Android applications I have down loaded, for the most part, are second rate. If you have adult fingers like mine, you are constantly entering the wrong letters into the phone, because the symbol is too small. The touch pad dialing is flawed. If you press too hard instead of dialing the number an edit/information screen comes up and you have to close and start all over. All in All the phone is more trouble then the internet connection it allows is worh. It has turned me off on any HTC phone.

Decent, but not perfect 2010-08-11

By William F. Leffert

This was my first android phone, and won't be my last.. but the phone is lacking, I'll say that much.

The good:
Android is a great phone OS, hands down. The platform has rich community support, and isn't locked down like Apple's iOS.
The android app store makes this phone MUCH MORE than just a phone.
Call quality is great, phone feels comfortable (haven't found a "grip of death" on it, either).
I get great signal.
Battery life is fairly good. I can go about 2 days on a single charge, and I use my phone quite a bit.
HTC's Sense UI is one of the best out there.
Multitasking works well.

The bad:
Sluggish response. It's got some slower hardware compared to devices like the HTC Evo, which will be very annoying at times.
A pain to update to the latest android OS, which I recommend.
Preloaded apps are mostly crap. Thank goodness for the android store.
No flash on the camera. I don't get what is with phone manufacturers not putting flashes with the camera anymore.
Camera software uses the click of the trackball to operate the shutter... while rolling the trackball handles the zoom. Needless to say, this gets frustrating when you're trying to flip the phone around for a snapshot of yourself doing something obnoxious, like eating an iPhone.
No HTC Sync support for Linux, which drives me up the wall. Glad I still have an XP-loaded desktop, otherwise I would be very, very pissed.

The side stuff:
The screen is "meh". Nothing spectacular, but not horrible. Touch response can be a little flaky since the phone is so sluggish. It gets a little hot sometimes when playing games/charging, too, so keep that in mind. Watch out when placing it in your pocket, though; I've had mine do all sorts of random stuff without my intent (no pocket dialing, thank goodness). When I put it in my pocket, I slide it in facing out, with the buttons/trackball up at the top, which has eliminated most of those problems.
There are better phones out there. The Evo is amazing (aside from the battery life), for one.
One thing to note with Sprint: They may have a slower data network, but it has been 100% reliable for me. I'd rather have reliability over speed (and the speed isn't that bad - I've tethered it to my laptop via USB to utilize the data connection when I'm away from legit wifi sources).
If you're looking for a smartphone to use with your day job (I'm a systems manager), be sure to check on your corporate policies regarding smartphones. Some only support Crackberries syncing with Exchange, so while the Hero will support it, your corporate IT staff may not.

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