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Sound ID 300 Bluetooth Headset (Ebony Black)

RatingCustomer rating is 4 of 5
BrandSound ID
ColorBlack
TypeWireless Phone Accessory
List Price$119.00
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Our Price$69.99
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Lowest New Price$68.00
Categories
Headsets  Bluetooth  
Features
  • Bluetooth earpiece together with innovative background noise reduction technology intended by top acoustic scientists and engineers
  • Automatically isolates speech together with dual microphones while managing wind and background noise
  • PersonalSound aspect together with 3 listening enhancement levels this enhance sound clarity not including raising the volume
  • Offers up to 6 hours of speak time and up to 220 hours (9 days) of standby time
  • What's in the Box: earpiece, charger, micro USB cable, three sizes of ear loops, over-ear-hook, fast begin guide, and customer manual
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Description
Together with a high-gloss, piano-black finish, the lightweight Sound ID 300 displays a sophisticated design and differentiates itself from other Bluetooth earpieces together with innovative functionality, counting NoiseNavigation and PersonalSound. NoiseNavigation offers clear audio throughout the automatic reduction of background noise, while PersonalSound lets users to pick and choose from three listening modes this increase speech clarity not including raising the volume.

Concerning Sound ID
Noted ear doctor from Stanford University and entrepreneur Dr. Rodney Perkins founded Sound ID based on the premise this personal communications devices, such as Bluetooth earpieces, could benefit from knowledge advancements of how the human ear processes sound.  From there, Dr. Perkins delivered mutually top scientists and engineers in psychoacoustics, product design and software development to make a truly complex product line.
Together with a high-gloss piano black finish, the lightweight Sound ID 300 Bluetooth earpiece displays a sophisticated design while in addition getting innovative functionality intended by an experienced team of hearing specialists and acoustic scientists. The Sound ID 300 proposes clear communication thanks to its background noise reduction technology, while the three integrated RealComfort EarLoops offer a comfortable fit for wear throughout the day. The earpiece is effortlessly charged via USB ports, can be worn in either your right or left ear, consists of an optional over-the-ear hook, and has a battery life of up to 6 hours.



The Sound ID 300 Bluetooth earpiece combines sophisticated design together with innovative audio enhancements (see a big schematic picture of all controls).

Features and Specifications

  • NoiseNavigation optimizes speech intelligibility at together ends of the dialog, as dual microphones isolate speech and DSP algorithms automatically decrease wind and background noise.
  • PersonalSound lets you select from three listening modes--tuned to the much common hearing preferences--to further enhancing speech clarity not including raising the volume.
  • Automatic Volume Control eliminates the want for constant volume adjustment in variable noise situations such as driving.
  • Scientifically intended RealComfort EarLoops offer a secure and comfortable fit and better channel sound into the ear for increased listening and expanded wear.
  • Simple controls for volume, mute, voice dialing, and call answer/end
  • Universal charging thanks to compatibility together with standard micro USB chargers.
  • Compatible together with much Bluetooth enabled phones
  • Maintains Secure Neat Pairing together with Bluetooth 2.1-compatible handsets
  • Up to 6 hours of speak time
  • Up to 9 days (220 hours) of standby time
  • Range up to 33 feet (10 meters)
  • Weighs less than 0.28 ounces (8 grams)

PersonalSound Enhancement
Sound ID's distinctive and innovative PersonalSound aspect advances speech understanding by adjusting frequency and pitch of what you listen to, not including increasing volume. In a high background-noise setting, you can pick and choose a stronger enhancement environment (which can be changed at any time) to help you extra clearly comprehend the dialog.

Pick and choose a PersonalSound environment by pressing the Volume/PersonalSound button for approximately 2 seconds, until you listen to a corresponding beep to the sound enhancement levels (default environment is normal):

  • One beep: Normal listening enhancement
  • Two beeps: Moderate listening enhancement
  • Three beeps: Strong listening enhancement
  • Four beeps: Noise reduction off

What's in the Box
Sound ID 300 Bluetooth earpiece, charger, micro USB cable, three sizes of ear loops, over-ear-hook, fast begin guide, and customer manual

Concerning Sound ID
Founded by an ear specialist and staffed together with top acoustic scientists and engineers, Sound ID delivers a distinctive perspective to the telecommunications industry. Leveraging in-depth knowledge of how the human ear processes sound, Sound ID Bluetooth earpieces complement the natural hearing process together with its lightweight, comfortable devices this are scientifically intended to feel good, look good and sound even better.

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Customer Reviews
Customer rating is 3 of 5  Functions adequately, but not for long enough...   2010-05-02
By Reviewer 66 (Springfield, MO)
I was very happy with the quality of the device, but the battery life on it is something else entirely. I have never seen a device which can so skillfully discharge even without any evidence of power drain or connection to any bluetooth device...although, it is possibly user-error...in which case I wish it was easier to tell if the device was on/off/standby...
Customer rating is 2 of 5  Good headset most of the time; Questionable customer service   2010-03-18
By D. Penhallegon (Seattle)
UPDATE: I did receive a call from Sound ID and apparently they will return the headset. It appears the customer service person I spoke with was unclear that they will accept returns through Amazon. However, before I send the headset back, I'm going to try to "reset" it per instructions they emailed.

Even if the headset does begin to work properly (the mystery shut down issue is very sporadic), they still need to work on their customer service a bit. I do appreciate the call from Sound ID. However, their call center (third party?) should be better trained.

------------------

The headset itself works okay. The background noise is much less than my other headset although people do hear a fair amount of noise when driving. The main problem is that it will turn off for no apparent reason. Thus, the headset can be fully charged and it will turn off mid-conversation. Which, you can imagine, is a real issue. The person is still on the phone but you have to then pick up your phone to continue the conversation.

So I figured I had a defaulty headset...overall it was pretty good. I'll just return it and get a new one. No company can manufacture a perfect product all the time. This is when I called Sound ID to have the headset replaced and they indicated it would not be replaced since I purchased it from Amazon. NOT GOOD! So basically, the 1 year warranty isn't worth a penny if you purchase from Amazon. If after reading these reviews you want to purchase the headset, buy it from a walk-in retailer.
Customer rating is 4 of 5  Positive update on SoundID 300   2010-03-12
By philip mckenzie (Thief River Falls, MN USA)
I lost a Jawbone and replaced it with the Sound ID 300 when it was an Amazon Deal of the Day. I liked it much better than the Jawbone. A good ear fit, use of the buttons didn't dislodge the unit, it paired quickly with both of my phones. Unfortunately it stopped working in just over 3 weeks. The on/off button stopped functioning and the red light that indicates charging didn't light up. It was sent back for a refund.

Important to any prospective buyer: my e-mail through the Sound ID site to customer service was not responded for 5 days after it was sent. A day prior I went through Amazon's excellent return process because I had no expectations of being contracted by SoundID.

============================

When the company responded, they fully resolved the issue. Two separate individuals from SoundID customer service contacted me to see how best to resolve the dissatisfaction with the non-functioning unit. A replacement was sent for the same price I originally paid. I am impressed with the willingness of the company to fix the problem. While the original issue of the unit failing in a very short period of time remains an open question with the replacement that has just been sent, I remain hopeful it will work for a long time to come.

Note that my review has moved from 2 to 4 stars. 5 stars for functionality and customer service with a -1 for uncertainty whether the unit will function well over time.
Customer rating is 3 of 5  Sound ID 300 Bluetooth Headset   2010-03-09
By James Lambdin (Chicago)
Sound quality on the other end was tinny and echo. Did not stand up to the reviews I read about it.
Customer rating is 5 of 5  Great product.   2010-01-30
By William Sullivan (white salmon, wa)
This is the 2nd bluetooth headset that I have owned and my search can stop here. The in-coming sound is clear and I have had no comments from people at the other end that there is bothersome noise when I am talking. I especially like the inner loop for the ear to hold the device in. It is a superb design. There is nothing sticking over or around the outside of the ear and it is unobtrusive, comfortable and very functional. The headset always stays in and you can comfortably wear glasses with it. I would recommend this headset highly.



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